Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is there any error or message?
What email do you use, such as Btinternet, Hotmail, Yahoo, Gmail, AOL, etc.?
Do you have windows xp, vista, or 7, or 8, or mac computer?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
I have Windows 8
Is your email still currently working at your email website?
Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?
Please reply at the box below. Thank you.
I use Hotmail and it's working as far as being able to read, delete etc but nothing coming in. Not too sure about remote connection for security reasons sorry
As long as it's guaranteed secure then ok U can remotely connect, there are no error messages, just not getting any emails and in a normal day I generally have a good few but none now for two days. I am on Hotmail.co.uk
Yes, it's secure, I've done remote support for hundreds of customers previously. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=65e539d8-65f4-407c-b265-29ba8686f6a6
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,