Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
What is the name of your email program, such as Mail, Outlook, Thunderbird, Windows Live Mail, etc.?Do you have windows xp, vista, or 7, or 8, or mac computer?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=0ea4115b-6fb4-4f84-81aa-dc76cb535c1c
Or click on the website below:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Can you please click on the website below in order to connect remotely with me:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.
, do you see the item Elsinore.ScreenConnect... at all?
- Check your Downloads windows or Downloads folder. And/or press at the same time the two keys Ctrl and J on your keyboard in order to see the Downloads window, then there, open / run the item Elsinore.ScreenConnect... in order to install it.
Please reply at the box below. Thank you.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Please rate my service below. Thank you very much.