How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
33925084
Type Your Email Question Here...
Frederick S is online now

I am able to receive emails but unable to send emails

Customer Question

I am able to receive emails but unable to send emails
Submitted: 2 years ago.
Category: Email
Customer: replied 2 years ago.
I have only just had lightnet instored and I did not realise I would have to pay more for support
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.I am very sorry about your issues. You are contacting us here at JustAnswer.com and we are not affiliated with any software or hardware or service providers. However, we can assist you in solving this problem.Are you using Windows XP, Vita, 7, 8 or a Mac?Please let me know so that I can help you further.Best regards,Jess
Customer: replied 2 years ago.
I have windows 7 I am currently dealing with them.It was by accident that I found you I wish to cancel my card information please Janette Barry
Expert:  Jess M. replied 2 years ago.
Hi,Thank you for writing back and I am very sorry if you got us by mistake. Yes, we guarantee our service and you can request a refund any time. But if you want to continue, just let me know. I will be more than happy to assist you further.And if you want to cancel this, here is the information on refunding:http://ww2.justanswer.com/help/how-can-i-request-refundThank you for using our service.Best regards,Jess