What does this involve?
I am uncomfortable with the idea of giving you access rights to my computer
ok what happens next/
how long will it take?
Depends on the problem, but it is a lot faster than providing the text instructions.In order for me to connect to your computer, you need to download a remote desktop connection program and start it.We can use TeamViewer. Here is how to start it:1. Go to http://www.teamviewer.com2. Just below the green Download button, click on the Join Remote Control Session link3. TeamViewer file will automatically start downloading. Once done, locate the file and double-click it in order to start it. The file is named TeamViewerQS4. When started, you should see a blue window that contains numbers - ID and Password ***** type those numbers here so that I can connectThanks,IT Miro