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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Sir before I start please understand I am 75 and not a tec

Customer Question

sir before I start please understand I am 75 and not a tec wizard so please remember that when you reply thank you
I have had my pc for 3 years and it is now slow so I tried to reset to factory setting but the pc tells me that the service partion has been destroyed so I am stuck my pc is a lenova 23: all in one pc I am not too sure where the model numbers are so can you help bob
Submitted: 1 year ago.
Category: Email
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. That error means the reinstallation files were deleted so you can not restore the computer this way. Maybe we can fix it another way, what exactly is slow?