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KamilAnwar1
KamilAnwar1, Exchange & Email Consultant
Category: Email
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Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have an Aspire E13 Notebook purchased in June at local Tesco. Originally

Resolved Question:

I have an Aspire E13 Notebook purchased in June at local Tesco.
Originally running Windows 8.1, but upgraded to Windows 10 when it became available.
Everything has worked well until today, when I switched on, logged in and got `Hibernating', which I cannot get out of.
Can you help please ?
Fred Wilkes ***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  KamilAnwar1 replied 1 year ago.
What happens when you press and hold the power button for 10 seconds?
Customer: replied 1 year ago.
Notebook powers off
Expert:  KamilAnwar1 replied 1 year ago.
Now press the power button once; and tell me what happens?
Customer: replied 1 year ago.
Acer `Explore Beyond Limits' Screen,
Configuring Windows Updates screen,
100% complete,
Don't turn off your computer.
Expert:  KamilAnwar1 replied 1 year ago.
Okay. It seems positive so far; and the updates may have caused the issue previously. Please let the updates install and then test; that should hopefully resolve the issue. If not; please reply back and let me know. Thanks
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