How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
33925084
Type Your Email Question Here...
Frederick S is online now

I have an 8 yr old I-Mac. Password ***** google e-mail account

Customer Question

I have an 8 yr old I-Mac. Password ***** google e-mail account forgotten. System would send an e-mail to my son Thomas ***** ***** at ThomasMichaelKelly @hotmail.com to reinstate the password. Doubtful that he still has a hotmail account. He also works/lives in Chicago USA. He set up the system originally. I recently downloaded an Apple product which has corrupted my Mail so that while I can receive e-mails I cannot send e-mails. Apple Support who are helping me in this need to access the googlemail.com account for***@******.*** but cannot access without this password. So what do I do now ? I am Joseph Austin Kelly
Submitted: 2 years ago.
Category: Email
Expert:  Jess M. replied 2 years ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.What email account are you using in your Mac Mail program or app? Is it the googlemail account that you are having problem with the password?Please let me know by replying to me here so that I can help you further.Best regards,Jess