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KamilAnwar1
KamilAnwar1, Exchange & Email Consultant
Category: Email
Satisfied Customers: 5124
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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G'Day, On bringing up Mozilla Thunderbird, I get, Imap-mail

Resolved Question:

G'Day,
On bringing up Mozilla Thunderbird, I get, Imap-mail outlook.com failed
Enter new password.
I do not know what to do. I did not install Mozilla so I do not know the old password *****
I have two e mail addresses, sales_***@******.*** and***@******.***
Can you help
Les Lefevre
Submitted: 1 year ago.
Category: Email
Expert:  KamilAnwar1 replied 1 year ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to test / troubleshoot the issue directly? Thanks
Customer: replied 1 year ago.
Hello Kamil,
Welcome to my old fashioned computer running XP, Yes i will follow instructions
Les
Expert:  KamilAnwar1 replied 1 year ago.
By instructions; do you mean that you want me to instruct instead of connecting remotely? Thanks
Customer: replied 1 year ago.
No remote is fine
Expert:  KamilAnwar1 replied 1 year ago.
Please click the link below and run/open the downloaded program:https://secure.logmeinrescue.com/R?i=2&Code=595902
Expert:  KamilAnwar1 replied 1 year ago.
The issue has been resolved. Thanks
KamilAnwar1 and 2 other Email Specialists are ready to help you

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