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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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My Norton anti-virus package had to be uninstalled Sunday last

Customer Question

My Norton anti-virus package had to be uninstalled Sunday last while an error was corrected. I cannot now seem to reinstall this. There is a Norton installation icon on my desktop but when I open this i don't get information about how to reinstall. So i dont actually know whether Norton is now installed or not. Could you check this for me please?
Submitted: 1 year ago.
Category: Email
Expert:  jhannell replied 1 year ago.
Hello sir/madam, I would like to help you, please let me know when you are ready.
Customer: replied 1 year ago.

I understood that this service would be covered by my 7 day free trial - cannot afford another fee

Expert:  adamd-mod replied 1 year ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!

Adam

Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Do you still need assistance with this? Please let me know.