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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I cannot get into my 'Windows Live' email account. Keeps coming

Customer Question

I cannot get into my 'Windows Live' email account. Keeps coming back with 'Entered incorrect username or password'. Suspect my young son been pressing buttons.
Submitted: 1 year ago.
Category: Email
Expert:  Byron replied 1 year ago.
Hi. My name is***** you for your question and the opportunity to assist.Can you tell me the email address you are entering?
Customer: replied 1 year ago.
***@******.***
Expert:  IT Miro replied 1 year ago.
Hello! My name is***** you able to access your e-mail account before? If so, do you remember making any changes recently? Let me know,IT Miro
Expert:  IT Miro replied 1 year ago.
Hello again!
Do you still require assistance with this issue?
Let me know,
IT Miro
Customer: replied 1 year ago.
No
Expert:  IT Miro replied 1 year ago.
OK. Let me know if you require any other assistance. Regards,IT Miro