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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I have not received any e'mails into my in box last

Customer Question

I have not received any e'mails into my in box for the last three weeks. what has happened?
Submitted: 11 months ago.
Category: Email
Expert:  Viet - Email Tech replied 11 months ago.
Hi,I'm sorry about the issue. Is there any error or message?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 11 months ago.
There is no error message.I use talktalk. I have Windows 10. I'm not sure what you mean by a remote session but we can try.
Expert:  Viet - Email Tech replied 11 months ago.
Are you currently able to receive emails at the TalkTalk website https://www.talktalk.co.uk/mail/?But please accept the remote support offer, then please click on the website below in order to connect with me remotely, then I can fix the issue directly on your computer for you:http://www.justanswer.com/remotedesktop/join.aspx?Session=e35b8c5e-0d25-4dd9-86e7-6ca8588087a1, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet - Email Tech replied 11 months ago.
Did you go to the website link above? Please let me know when you are available. Thank you.
Expert:  Quiksilver07070 replied 11 months ago.
Hello Graham....are you still in need of some help with you TalkTalk Email?

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