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Mike the Mac Medic
Mike the Mac Medic, Computer Support Specialist
Category: Email
Satisfied Customers: 8998
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cannot access my e-mail address***@******.***.

Customer Question

i cannot access my e-mail address***@******.***. the icon is showing on my screen
Submitted: 1 year ago.
Category: Email
Expert:  Mike the Mac Medic replied 1 year ago.
What application do you use to access your email?
Mike the Mac Medic and 3 other Email Specialists are ready to help you
Customer: replied 1 year ago.
I accept your offer
Expert:  Mike the Mac Medic replied 1 year ago.
OK give me a minute
Expert:  Mike the Mac Medic replied 1 year ago.
OK go to the link below and click on Join your Session then allow the app to run, if you get a message about "unknown developer" go to System Preferences / Security & Privacy and Allow it to run, then look for my messages on your screen: http://mikethemacmedic.com:8040/?Session=06eb473e-6862-44e5-ba45-50ed98a079de
Expert:  Mike the Mac Medic replied 1 year ago.
Are you having problems?
Expert:  Mike the Mac Medic replied 1 year ago.
We can try another way if you are having problems please let me know...
Customer: replied 1 year ago.
I have your reply to my original query but I forgot to tell you that the failiure was on my laptop and not on this computer they are connected. In replying please note that I am computer illiterate so please be simple.
Expert:  Mike the Mac Medic replied 1 year ago.
Please go to the problem computer and put this in the address bar of your web browser then you will see out conversation: http://tiny.cc/ta927x
Expert:  Mike the Mac Medic replied 1 year ago.
Then on that computer: go to the link below and click on Join your Session then allow the app to run, if you get a message about "unknown developer" go to System Preferences / Security & Privacy and Allow it to run, then look for my messages on your screen: http://mikethemacmedic.com:8040/?Session=06eb473e-6862-44e5-ba45-50ed98a079de
Expert:  Mike the Mac Medic replied 1 year ago.
http://mikethemacmedic.com:8040/?Session=06eb473e-6862-44e5-ba45-50ed98a079de