How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask toughguy9 Your Own Question

toughguy9
toughguy9, Computer Enthusiast
Category: Email
Satisfied Customers: 474
Experience:  A Post Graduate in computer science with over 11 years of experience in Data Recovery, Computer Hardware and Software
21067471
Type Your Email Question Here...
toughguy9 is online now

I created several different folders in my gmail account to

Customer Question

I created several different folders in my gmail account to save the relevant emails into. I have accidentally deleted all my saved emails. They have also gone from my trash folder & all mail folder, this happened earlier today
I am a home user so do not have administrative powers, I've tried to navigate Google sites for help, but they are like a minefield to me.
My email address is***@******.***
Do you know how I can recover the deleted emails please.
Kind Regards
Chris Stocks
Submitted: 10 months ago.
Category: Email
Expert:  toughguy9 replied 10 months ago.
Hi Chris, Thanks for using JustAnswer. This is Leela and I will help you with the question today. Sorry to hear about deletion of emails. Can you please check in TRASH and see if the emails are still there or not. If they are present there then only you can get back otherwise it would be gone.Regards,Leela
Expert:  toughguy9 replied 10 months ago.
If we can do a quick remote session I can check and see if we can recover the emails or not. It should not take more than 15 minutes to check. Please let me know. Thanks,Leela
Customer: replied 10 months ago.
I am using an IPad, I don't have a mains computer, will that make a difference?
Expert:  toughguy9 replied 10 months ago.
Are you accessing emails via browser or using any email client? If you are using email client then can you please login to gmail in a browser and check if those emails are deleted? I can do remote session if you are on Windows device only. Thanks,Leela
Customer: replied 10 months ago.
I have managed to resolve the matter myself now.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Frederick S

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
< Last | Next >
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    569
    Certified Email Expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    355
    Computer Software Support Specialist for more than 10 years
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg jnayes's Avatar

    jnayes

    Computer Support

    Satisfied Customers:

    138
    Network Administrator
  • http://ww2.justanswer.com/uploads/PC/PCDrMiller/2012-9-19_33625_JasonMiller2012.64x64.jpg PCDrMiller's Avatar

    PCDrMiller

    Computer Support Specialist

    Satisfied Customers:

    117
    IT Specialist and Systems Administrator
  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    107
    Proficient in e-mail, Outlook (all versions), Thunderbird and Exchange 2003/2007/2010
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Email Technician

    Satisfied Customers:

    92
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
 
 
 

Related Email Questions