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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I have a PC with Windows 7 which I have had years

Customer Question

I have a PC with Windows 7 which I have had for several years now. I had a tablet as a Xmas present which has Windows 10. Unfortunately, over the years I have lost both the username and password ***** I used originally. When I try to sign on with the Tablet it says to use my existing account. Is there any way I can get round this problem.
Regards
I McCallum
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you tell me please, is the Tablet using an email address when signing in?
Customer: replied 1 year ago.
I would like to use the same email address as my PC which is***@******.***
Expert:  Richard replied 1 year ago.
Can you tell me please, is the Tablet using an email address when signing in?