How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
33925084
Type Your Email Question Here...
Frederick S is online now

Unable to access my email account I have not changed my email

Customer Question

unable to access my email account I have not changed my email address or my password
When I follow instructions I am informed the info is incorrect'Please help my need is urgent
Submitted: 1 year ago.
Category: Email
Expert:  Quiksilver07070 replied 1 year ago.
Hello and thank you for choosing JUSTANSWER.com.I would love to help you get your email account restored BACK to working order.However, the only way i can see this getting doen is if we have a REMOTE SESSION.So i can SEE your screen, and HELP you navigate the tricky avenues of password *****

Related Email Questions