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Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I'm trying to get into my account***@******.***

Customer Question

Hi I'm trying to get into my account***@******.*** and it will not let me change my password ***** I have been on the phone for half an hour and still got no where so could you please help to get into my account as I have some important emails to see thank you
Submitted: 1 year ago.
Category: Email
Expert:  Josh replied 1 year ago.
Hi, Are you able to sign into your account?
Customer: replied 1 year ago.
No not at all
Customer: replied 1 year ago.
Please can you do your best to get my problem solved as quick as possible just need to reset password *****'s what stopping me access. To my account thank you
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.Sorry to hear you're having trouble with your computer.May I start a remote session so we can work on the problem together from your computer?Please reply using the box below.Regards,Martin

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