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IT Miro
IT Miro, Computer Scientist
Category: Email
Satisfied Customers: 2932
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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All my emails have the word 'We' instead of my email address

Customer Question

All my emails have the word 'We' instead of my email address. This is very confusing for those receiving my emails. How can I delete this?
Submitted: 9 months ago.
Category: Email
Expert:  KamilAnwar1 replied 9 months ago.
Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks
Expert:  IT Miro replied 8 months ago.
Hello! My name is***** problem you described can be easily solved. If you still require assistance with it, let me know if you use AOL Desktop to access your e-mail account, or some other way. I will then provide the instructions on how to correct the problem. Regards,IT Miro
Expert:  IT Miro replied 8 months ago.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
Customer: replied 8 months ago.
Thanks! AOL is my homepage then I just click on to the sign for email
Expert:  IT Miro replied 8 months ago.
Hello! Thanks for the information. Please follow these instructions to correct the problem: 1. Sign in to your AOL e-mail account on the AOL page2. When signed in, click on Options located in the upper right corner of the screen (near your AOL user name) and then select Mail Settings3. Under the General Settings, un-check the check-box for "Sender Name Display". That way, your AOL e-mail address will always be shown without any display name4. Save the changes by scrolling to the bottom of the screen and clicking on the Save Settings button However, if you would like to keep the sender name, but only rename "We" to something else, then go back to the Mail Settings and re-check the check-box for "Sender Name Display". Save the changes by clicking on the Save Settings button. After that, click on Compose on the left. Delete "We" in the Display Name box and type your full name, or anything else that you want to be displayed to people you send e-mails to. Save the changes and that's it. You can now test what gets displayed by sending a test e-mail to yourself. If there is anything else I can help you with, let me know. Regards,IT Miro
Expert:  IT Miro replied 8 months ago.
Hello again!I am following up with you to see if you require further assistance.If you don't require further assistance, please take a moment to rate my assistance by clicking on the stars located in the upper right corner of the page. Thanks,IT Miro
Expert:  IT Miro replied 8 months ago.
Hello!Let me know if you were able to receive my messages.

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