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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I can not recieve e mails ie on my in box

Customer Question

i can not recieve e mails ie on my in box
Submitted: 1 year ago.
Category: Email
Expert:  Martin replied 1 year ago.
Hello Roy, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.Sorry to hear you're having trouble with your computer.When did the problem start?Do you get any errors?Please reply using the box below.Regards,Martin
Customer: replied 1 year ago.
the problems with my e mails have only started recently
Expert:  Martin replied 1 year ago.
What happens when you try receiving, are there any errors?
Customer: replied 1 year ago.
told in box empty however i do get some on spam
Expert:  Martin replied 1 year ago.
Would you like me to connect to your computer so we can work on the problem together?
Customer: replied 1 year ago.
yes
Expert:  Martin replied 1 year ago.
Thank you. Please accept the remote support offer, then From your computer click the following link:https://ngmt.screenconnect.com/?Session=6cc07437-34e0-40f2-bad1-2c9d5933b2aeThen click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin
Expert:  Martin replied 1 year ago.
Were you able to do that, Roy?