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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I am being blocked from my emails my password ***** ***** blocked

Customer Question

I am being blocked from my emails my password ***** ***** blocked by norton. I think the reason for this is because I tried to get into bt internet on my NEW Ipad and could not remember my password. Please help!
Submitted: 1 year ago.
Category: Email
Expert:  Byron replied 1 year ago.
Hi Caroline. My name is ***** ***** tell me the email address you are having the issue with please?
Customer: replied 1 year ago.
My email address is***@******.***
Expert:  Byron replied 1 year ago.
I'm sorry for your situation. Unfortunately if you can't remember the answers toyour security questions there is no one here who will be able to help you regain access to your account.Please call customer service at 0***-***-****to receive a credit to your account.