How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Martin Your Own Question

Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 2407
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
74139101
Type Your Email Question Here...
Martin is online now

I have had a Flight Simulator 2004 long time and had

Customer Question

I have had a Flight Simulator 2004 for a long time and had many hours of enjoyment however I have tried to get it to work on Windows 10 and while it allows me to install the disks it will not let me continue. My question is can you help me with my problem as I feel like a fish out of water not being able to fly as I used to, I really miss my Simulator.
Thank you.
Submitted: 8 months ago.
Category: Email
Expert:  Martin replied 8 months ago.
Hello Lewis and welcome.Sorry to hear you're having trouble with your computer.Would you like me to help you fix the problem remotely?Please reply using the box below.Regards,Martin
Expert:  Martin replied 8 months ago.
Lewis,You can reply to me using the box below, then click Send
Customer: replied 8 months ago.
Hi Martin , could you not send specific instructions via e-mail so I can try myslf ???!
Expert:  Martin replied 8 months ago.
Sure, have a look at this page and see if you can follow some of the steps:https://support.microsoft.com/en-us/kb/837195I can set the price for the remote lower if that concerns you - it might be a little easier for us to work together from your computer but if you're tech savvy, feel free to follow the instructions on that page and let me know how you go. If you still can't get it to work we can do the remote session.And if you're happy with the service I'm providing so far feel free to click on one of the 5 stars above as it would be greatly appreciated!Remember you can continue replying to me until you've got all the information you need.Regards,Martin
Martin, Network Engineer
Category: Email
Satisfied Customers: 2407
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
Martin and 3 other Email Specialists are ready to help you
Customer: replied 8 months ago.
I have to tell you Martin that I am cancelling my membership as of now, not because of anything you have done, it is because I cannot keep making these amount of payments as I am 83 yrs and a pensioner with a limited pension, I was hoping for a one off payment to fix my problem but realised too late that I was getting in too deeply. The company you work for is very professional and I do not wish to offend anyone, including yourself, I can only apologise for wasting your time.
Regards Lewis.
Expert:  Martin replied 8 months ago.
Hi Lewis,Thank you for letting me know - have you been able to cancel it or do you need instructions on how to do so?Regards,Martin
Customer: replied 8 months ago.
First I have to apologise to you Martin for taking such a long time to reply to your mail but was in hospital visiting a very sick friend and his family. To answer your mail, I would very much like you to instruct me how to cancel if you would be so kind. Thank you.
Expert:  Martin replied 8 months ago.
Sure no problem Lewis.Click on My Account at the top.It should take you to a page that says has a menu on the left, click on Membership.You can cancel your membership / subscription from there.If you cannot find it let me know and I'll give you further instruction.Regards,Martin

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Frederick S

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    569
    Certified Email Expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    357
    Computer Software Support Specialist for more than 10 years
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg jnayes's Avatar

    jnayes

    Computer Support

    Satisfied Customers:

    138
    Network Administrator
  • http://ww2.justanswer.com/uploads/PC/PCDrMiller/2012-9-19_33625_JasonMiller2012.64x64.jpg PCDrMiller's Avatar

    PCDrMiller

    Computer Support Specialist

    Satisfied Customers:

    117
    IT Specialist and Systems Administrator
  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    107
    Proficient in e-mail, Outlook (all versions), Thunderbird and Exchange 2003/2007/2010
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Email Technician

    Satisfied Customers:

    92
    6+ years experience, Microsoft MCDST/CompTia A+ Certified