How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Computer Enthusiast
Category: Email
Satisfied Customers: 15770
Experience:  Over 16 years of experience in the Electronics and IT industries.
30970729
Type Your Email Question Here...
Pete is online now

I am not receiving any mails in my gmail account last four

Customer Question

I am not receiving any mails in my gmail account for the last four days. I have tried changing the password. Please help!
Submitted: 6 months ago.
Category: Email
Customer: replied 6 months ago.
My alternate email address is***@******.*** as my own account,***@******.*** is the one I am having problems with (no emails received whatsoever since Wednesday).
Customer: replied 6 months ago.
Can someone please respond to let me know this isn't just another scam??
Expert:  Pete replied 6 months ago.
Hi Ajay
Expert:  Pete replied 6 months ago.
What happens when you go to https://mail.google.com and log into your gmail account there?
Customer: replied 6 months ago.
I can log on just fine. I can see all my previous emails. But there are no emails since last Wednesday
Customer: replied 6 months ago.
I know for sure there should be several emails. I've tried sending myself test emails but haven't received them.
Expert:  Pete replied 6 months ago.
Have you set up any email forwarding rules?
Customer: replied 6 months ago.
Hi Pete, no I haven't. Unless it's a one step process that I might have done inadvertently.
Expert:  Pete replied 6 months ago.
It's unlikely, unless you did it on purpose.Have you checked on the "all email" tab?
Customer: replied 6 months ago.
Nothing there either.
Expert:  Pete replied 6 months ago.
Does anyone else have access to the gmail account?Do you have it synced with any other device?
Expert:  Pete replied 6 months ago.
Can others still receive emails from you ok?
Expert:  Pete replied 6 months ago.
Have you checked in all folders, including Trash and Spam?Try using the Search Mail function (with the term “in:anywhere”) at the top of the page to look for the missing messages...Also check if you have Settings->Inbox->Inbox Type set to anything other than the "Default" view. And check if there any filters listed in: Settings -> Filters or any forwarding accounts setup in: Settings -> Forwarding ?

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Frederick S

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
< Last | Next >
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    569
    Certified Email Expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    355
    Computer Software Support Specialist for more than 10 years
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg jnayes's Avatar

    jnayes

    Computer Support

    Satisfied Customers:

    138
    Network Administrator
  • http://ww2.justanswer.com/uploads/PC/PCDrMiller/2012-9-19_33625_JasonMiller2012.64x64.jpg PCDrMiller's Avatar

    PCDrMiller

    Computer Support Specialist

    Satisfied Customers:

    117
    IT Specialist and Systems Administrator
  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    107
    Proficient in e-mail, Outlook (all versions), Thunderbird and Exchange 2003/2007/2010
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Email Technician

    Satisfied Customers:

    92
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
 
 
 

Related Email Questions