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Ask Viet - Email Tech Your Own Question

Viet - Email Tech
Viet - Email Tech, Other
Category: Email
Satisfied Customers: 36462
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I cannot find the word new to write an email on my tablet

Resolved Question:

I cannot find the word new to write an email on my tablet where would it be
Submitted: 9 months ago.
Category: Email
Expert:  Viet - Email Tech replied 9 months ago.

Hi,

I'm sorry about the issue. What's the make and model of your tablet?

Are you able to receive emails fine?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 9 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 9 months ago.
I have a lenovo
I can receive emails
Expert:  Viet - Email Tech replied 9 months ago.

Is it a Windows tablet? Or is it an Android tablet? etc.?

Can you please check at the back / bottom of your new Lenovo tablet for the model of it?

Please reply at the box below. Thank you,

Customer: replied 9 months ago.
It's a lenovo 2 android
Expert:  Viet - Email Tech replied 9 months ago.

Thank you. Please tap on the pencil icon (with paper icon) in order to write an email message. (Usually it's located at the top or at the bottom in Email app.)

, once done typing your email message, then tap mail envelope icon (with right arrow icon) to send.

; (Note: to reply to an email message, tap on the curved arrow icon in that email message.)

Please reply at the box below to continue. Thank you.

Customer: replied 9 months ago.
I cannot see a pencil icon or any email app
Expert:  Viet - Email Tech replied 9 months ago.

1. Open the app called Email, then do you see it?

2. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Customer: replied 9 months ago.
No I don't see it I use e mail
Expert:  Viet - Email Tech replied 9 months ago.

What's your email address?

Customer: replied 9 months ago.
Expert:  Viet - Email Tech replied 9 months ago.

Do you see a mail envelope icon at the top when you are in your email? If yes, can you tap on that?

- Can you please click on the two websites below for illustrations:

Website 1: pencil icon

http://i.imgur.com/kGxIDx0.jpg

Website 2: envelope icon

http://i.imgur.com/yLNjsai.png

Please reply at the box below to continue. Thank you.

Customer: replied 9 months ago.
No nothing all I have are three horizontal lines then inbox then on the right a search icon
Expert:  Viet - Email Tech replied 9 months ago.

Is there a + (plus) If possible, you can take a picture and send it to me.

- If not please open Play Store app icon

, then type / search for outlook then install the Microsoft Outlook app

, or you can use the website below to install the Microsoft Outlook app:

https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en

, then open the Outlook app and sign in your hotmail email account

, then in the Outlook app, you should see the pencil icon now to write a new email.

; (and once done typing your email, tap on the right arrow icon to send.)

; (Note: to reply to an email message, tap on the curved arrow icon in that email message.)

Please let me know. Thank you.

Viet - Email Tech, Other
Category: Email
Satisfied Customers: 36462
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Viet - Email Tech and 4 other Email Specialists are ready to help you
Customer: replied 9 months ago.
I have it all now thank you
Expert:  Viet - Email Tech replied 9 months ago.

You're welcome. Great. If you need anything else, please come back any time. Thank you for your patience.

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