I'm sorry about the issue. What's the make and model of your tablet?
Are you able to receive emails fine?
Please reply at the box below. Thank you,
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,
Is it a Windows tablet? Or is it an Android tablet? etc.?
Can you please check at the back / bottom of your new Lenovo tablet for the model of it?
Thank you. Please tap on the pencil icon (with paper icon) in order to write an email message. (Usually it's located at the top or at the bottom in Email app.)
, once done typing your email message, then tap mail envelope icon (with right arrow icon) to send.
; (Note: to reply to an email message, tap on the curved arrow icon in that email message.)
Please reply at the box below to continue. Thank you.
1. Open the app called Email, then do you see it?
2. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
What's your email address?
Do you see a mail envelope icon at the top when you are in your email? If yes, can you tap on that?
- Can you please click on the two websites below for illustrations:
Website 1: pencil icon
Website 2: envelope icon
Is there a + (plus) If possible, you can take a picture and send it to me.
- If not please open Play Store app icon
, then type / search for outlook then install the Microsoft Outlook app
, or you can use the website below to install the Microsoft Outlook app:
, then open the Outlook app and sign in your hotmail email account
, then in the Outlook app, you should see the pencil icon now to write a new email.
; (and once done typing your email, tap on the right arrow icon to send.)
Please let me know. Thank you.
You're welcome. Great. If you need anything else, please come back any time. Thank you for your patience.