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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Recently my business pc seems to have decided to download

Customer Question

Recently my business pc seems to have decided to download windows 10 and then a few (6)weeks later it locked me out of my pc.
I therefore cannot access April 2015-6 vat and tax records. which I wish to retrieve from the pc . I also cannot access my email.
I have had a friend connect up my home pc which is still on windows 7-but I have not yet re registered for a new e mail account.
My email address is [email protected] .com (but I cannot access Pthat at present )
My Phone no is 01728 830860. My address is 45 Eastward Ho, Leiston IP6 4JX
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. When you turn on your PC, what happens?

What is currently showing on your PC's screen?

Please reply at the box below. Thank you,

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