Ask an Email Question, Get an Answer ASAP!
Hi Peter, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
Can you please tell me which account are you referring to?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information.
In order to know the renewal date for your MS Office 365 subscription, you need to access your Microsoft account and then manage your subscription.
Can I remotely access your computer so that I can directly assist you in checking your office subscription while you watch on your screen?
Remote access (Secure Remote Assistance) is an optional additional service offer with a minimal one-time flat fee regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.Please let me know if you want this remote option.Best regards,Jess
How is it going? Were you able to access your Microsoft account to check your subscription information?