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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 38587
Experience:  Over 15 year experience in Email Systems and Programs
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I used to be able to forward text messages to my e-mail

Customer Question

I used to be able to forward text messages to my e-mail address from my mobile this appears to have stopped all I get is a sending message which never completes it goes as MMS once I put in e mail address.
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome Janet

Can you tell me the make and model of the phone and the email service it is connecting to please?

Customer: replied 1 year ago.
Motorola defy mini and I use EE as a mobile phone service provider and Plus.net as my broadband service.
Expert:  Richard replied 1 year ago.

Thanks

Can you remove the battery from the phone and wait 5 minutes.

Then connect the battery, turn on the phone and tell me if it now allows you to forward please

Richard and 2 other Email Specialists are ready to help you
Expert:  Richard replied 1 year ago.

Thank you

On your computer,

Can you go to www.teamviewer.com

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
id 157 007 577
password *****
Expert:  Richard replied 1 year ago.

connnecting

Customer: replied 1 year ago.
jut to say your dice re how send using copy text to have sorted problem thank you.
Expert:  Richard replied 1 year ago.

your most welcome Janet!