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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I have somehow lost my live Mail Account, I do have the

Customer Question

I have somehow lost my live Mail Account,
I do have the Recovery Code as follows ,my question is how do I use it and where ?
TYE4Y-FBFTX-XJ9CF-4BJRU-RBXBX
Hope you can help me.
I am a retired Englishman living in Spain. ***@******.***
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi Richard, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can I remotely access your computer so that I can directly check and fix your issues while you watch?

Remote access (Secure Remote Assistance) is an optional additional service offer with a minimal one-time flat fee regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Best regards,
Jess

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