Hi Angela. My name is***** can help you with this.
Can you tell me your Hotmail email address please?
Thank you. I've verified the email address.
I'll need the last 4 numbers of your phone ending in 28 please.
OK. There is no free trial. This is a one off question. Disregard any pop ups you see as they are system
generated and I can't control them.
You're not spending any more money
I'll need the last 4 numbers of your phone ending in 28
so I can send you a password ***** code.
Thank you. Please check your text messages for one from Microsoft.
Open the message and let me know the code in the body of the text message.
Have a piece of paper and a pen handy. You will receive a phone call at that number
with an automated message giving you the code. Send me the code when you
Thank you. What would you like your password ***** be.
It must be contain one capital letter
and cannot be a previously used password.
One moment please.
Success! ************* is your new password ***** has been verified by login.
Please take a moment to rate the service using the stars at the top of the
page, then submit
and have a great day.