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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I transferred my E-mail contacts from Outlook to Thunderbird

Customer Question

I transferred my E-mail contacts from Outlook to Thunderbird by saving them first as csv files, but only names have been imported, not the e-mail addresses. Help please!
Submitted: 1 year ago.
Category: Email
Expert:  Lorenz Vauck replied 1 year ago.

Dear Client,

thank you very much for your question, I am Lorenz Vauck and I will try to help you!

Can you please open the CSV file you´ve exported from Outlook with notepad (assuming you are within Windows and not on a Mac?) and see if the email addresses are really in the CSV file? You do that by pressing the WINDOWS-KEY + R, then typing "notepad" without the quotes and press ENTER. Then you select your CSV file via the File-Menu and open it. Are there any email-addresses in it? I first would like to make sure that the exported CSV file from Outlook is correct and contains the email addresses.

If you wish, I can also help you out directly on your PC via a remote-connection. Just in case you are interested, I am making an offer for you that you can accept. If you are not interested, just decline it and we try to fix your problem via the text-chat here.

Thank you very much and best regards,

Lorenz Vauck

Expert:  Lorenz Vauck replied 1 year ago.

Dear Barry,

I´ve noticed that you´ve read my reply and offer and was wondering how we should continue from here. I would really like to fix your problem for you. Please let me know what I can do for you to achieve that to your satisfaction.

Thank you very much and best regards,

Lorenz Vauck

Expert:  Lorenz Vauck replied 1 year ago.

Dear Barry,

are you still interested in getting your problem resolved? Please let me know.

Thank you very much and best regards,

Lorenz Vauck