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Richard, Software Engineer
Category: Email
Satisfied Customers: 36572
Experience:  Over 15 year experience in Email Systems and Programs
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I recently changed my e-mail address and after sending

Resolved Question:

I recently changed my e-mail address and after sending advices to my contacts my account has been temporarily blocked because of the increased number of e-mails sent. In order to unblock the account I need to obtain a code which needs to be sent to me by mobile phone. I do not use a mobile phone. How else can this problem be resolved?
Submitted: 11 months ago.
Category: Email
Expert:  Richard replied 11 months ago.

Hi there and welcome

Is it listing a Cell phone number that it wants to send the code to Joan?

Richard and other Email Specialists are ready to help you
Customer: replied 11 months ago.
Customer: replied 11 months ago.
Expert:  Richard replied 11 months ago.

Thank you

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you