Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.
Are you accessing your email through outlook email application,if so which email service is it let me know the part after @ in your email id for example @ yahoo.com?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?
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Ma’am please answer my above questions so that i can help you better.
OK are you accessing your email through outlook email application,if so which email service is it let me know the part after @ in your email id for example @ yahoo.com?
Checking to see whether you still need help.
Please let me know.
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