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Russell H.
Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 11221
Experience:  Proud to have been getting computer technicalities into working order since 1988.
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I cant remember my email password

Resolved Question:

i cant remember my email password
Submitted: 1 year ago.
Category: Email
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What is the email system that you cannot remember your password ***** please?

And, on what sort of device (handheld, phone, Apple computer, Windows PC, etc.)

Customer: replied 1 year ago.
virginmedia i have a dell computer i have not go a clue about this
Expert:  Russell H. replied 1 year ago.

Thanks for explaining a bit.

What web page do you go to, in order to log in to virginmedia email?

It should be this one:

https://identity.virginmedia.com/vm_sso/idp/requestAssertion.action?SAMLRequest=eJx9kctuwjAQRX8l8j4vBH1YOIi2qooEVQSBRXeuM0kcYjv1OFH79w2kSLSLLrwYe%2B71nTPzxadqvB4sSqMZiYOIeKCFyaUuGdlnz%2F4dWSRz5Kpp6bJzld7CRwfovEGnkZ4fGOmspoajRKq5AqRO0N1ys6aTIKKtNc4I0xBviQjWDR89Go2dArsD20sB%2B%2B2akcq5FmkYqq%2Bgl7aUWkEueSCMCrnA0yHe6omRWhRKyFbIXNV1XhSyrhsowTSlrFpV8fZ4zE1RFEM3phxR9sBIwRuE0w12sNLouHaMTKL4xo%2Fu%2FWiaxTGd3dLZ9I146U%2FcB6lHCH9mC65nex%2BbkL5kWepvh8QWhDub9DIH%2BzooGDlsUmMdHwgcLqAHMRmx0nMoe8Xzf5z8ApEkF995eGWUjNXvbSXfPHCrAw%3D%3D&RelayState=https%3A%2F%2Fmy.virginmedia.com%2Fhome%2Findex

Use the 'Forgotten your password?' link on that page, and you should be presented with a means of recovering your password.

If it requires another email address to send the recovery information to, then you will need another email address - do not put in your virginmedia email address to send the recovery information to, that will not work.

Let me know if you have any further difficulties or questions about this process. I will advise you though it.

And, if this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

Expert:  Russell H. replied 1 year ago.

(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)

What web page do you go to, in order to log in to virginmedia email?

It should be this one:

https://identity.virginmedia.com/vm_sso/idp/requestAssertion.action?SAMLRequest=eJx9kctuwjAQRX8l8j4vBH1YOIi2qooEVQSBRXeuM0kcYjv1OFH79w2kSLSLLrwYe%2B71nTPzxadqvB4sSqMZiYOIeKCFyaUuGdlnz%2F4dWSRz5Kpp6bJzld7CRwfovEGnkZ4fGOmspoajRKq5AqRO0N1ys6aTIKKtNc4I0xBviQjWDR89Go2dArsD20sB%2B%2B2akcq5FmkYqq%2Bgl7aUWkEueSCMCrnA0yHe6omRWhRKyFbIXNV1XhSyrhsowTSlrFpV8fZ4zE1RFEM3phxR9sBIwRuE0w12sNLouHaMTKL4xo%2Fu%2FWiaxTGd3dLZ9I146U%2FcB6lHCH9mC65nex%2BbkL5kWepvh8QWhDub9DIH%2BzooGDlsUmMdHwgcLqAHMRmx0nMoe8Xzf5z8ApEkF995eGWUjNXvbSXfPHCrAw%3D%3D&RelayState=https%3A%2F%2Fmy.virginmedia.com%2Fhome%2Findex

Use the 'Forgotten your password?' link on that page, and you should be presented with a means of recovering your password.

If it requires another email address to send the recovery information to, then you will need another email address - do not put in your virginmedia email address to send the recovery information to, that will not work.

Let me know if you have any further difficulties or questions about this process. I will advise you though it.

And, if this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, use the Reply To Expert function to respond to me.

Thanks.

Russell H., Computer Support Specialist
Category: Email
Satisfied Customers: 11221
Experience: Proud to have been getting computer technicalities into working order since 1988.
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