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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Why wont my outlook email page load? My gmail loads, all my

Customer Question

why wont my outlook email page load? My gmail loads, all my other things load on the apple mac version 10.6.8. It has been happening for a while and just got very bad. My account loads, so that I could update my payment info etc. Its just the online msn email desktop page. Sometimes it says "outlook.live.com’s server DNS address could not be found." Then sometimes it loads and then wont respond very well or at all.
Submitted: 1 year ago.
Category: Email
Expert:  Quiksilver07070 replied 1 year ago.

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Expert:  Quiksilver07070 replied 1 year ago.

Do you do backups of your mac?

When was the last time a back up was done?

Expert:  Quiksilver07070 replied 1 year ago.

Also......how are you accessing your HOtmail (Microsoft Live) email account?

Theres really only 2 ways.

The first way is to use your Web Browser (like Safari, or Firefox, or Chrome), go to the hotmail login page, and login. And thats it.

.

The second way is a bit more complex, as it uses an application to RETREIVE and SEND your emails.

The default Email app on a mac is called simply "Mac Mail" (but there are many other Email apps out there for use, OUTLOOK is another one)

.

So, the question.......which are YOU using to access your Hotmail account?

Web Browser?

or

Email App?