Hi Maurice,When did the problem start?Do you get any error messages?Regards,Martin
Did you get more memory (RAM) and a larger hard drive installed or just more memory?If you got a new hard drive they would have had to format Windows and you would have had to re-install your programs, etc
May I connect with you remotely so I can have a look at it directly?
Click on View Offer and you should see an accept button which will get us started
Once you've accepted the remote support offer, From your computer click the following link:
https://ngmt.screenconnect.com/?Session=6debfea2-e97f-4750-b1c9-ec30740cad2dThen click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.ClientLet me know once you've done that or if you need additional steps.Martin
Glad I could be of help!
If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.And if you could take a moment to write a small review using the button on the top right it would be greatly appreciated!Remember you can continue replying to me until you've got all the information you need.Regards,Martin