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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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NOT RECEIVING e-mails

Customer Question

NOT RECEIVING e-mails
Submitted: 11 months ago.
Category: Email
Expert:  John replied 11 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 11 months ago.

Could you please provide more details.

Are you trying to access this email using a windows or Mac PC?

How do you open this email usually, is it using any email client like Microsoft Outlook, windows live mail Or using web browsers like Internet explorer, Edge, Mozilla Firefox, Google Chrome, Safari?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 11 months ago.

Please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 11 months ago.

Sir checking to see whether you still need help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below

Expert:  Jason Jones replied 11 months ago.

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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