Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What exactly is the error message that you are getting when sending and receiving emails from this old account fails?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that information. Have you tried to access your email account using the webmail or the web browser?
And were you able to login to your email account in the webmail?
Why? What is the error message?