Hi Martin, how are you?What's the email address?
And you've gone through the Gmail password ***** options already, correct?
What I can do is help you retrieve the actual password ***** resetting it if you're contacting me from a computer - it is extra but both methods are fully refundable so if we cannot get it working you may request a refund for up to 30 days.I've sent you a request to start remote - let me know when you're ready to start if you'd like to give it a try
Do you want the refund now?
I'll explain as it can be a little confusing, Martin.The way this works is you bid with an amount for your question which covers a textual reply.The textual troubleshooting is usually sufficient as most problems only require steps.In your case, I asked you if you had already gone through the forgotten password ***** and you said you had so there's nothing we can do over chat regarding the reset as it is in control of Gmail.What I sent you was a request to start a remote session to see if we can recover the password ***** there. Remote support is a premium service and is billed apart but is also fully refundable.I do not have access to view the prices but it should come up on your screen in your currency.I'll send it again to see if it shows up.Regards,Martin
Sure no problem, here's the phone number for billing 1(###) ###-####/p>
If you are outside of the US and cannot make an international call, you may request the refund through our website:ww2.justanswer.com/contact-us