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John, Email Support Specialist
Category: Email
Satisfied Customers: 5255
Experience:  I have been in the IT industry for the past 10 years.
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I am using google chrome to access my bt mail (unable to do

Resolved Question:

I am using google chrome to access my bt mail (unable to do so by bt yahoo) but unfortunately when I compose an email there is no Send Button available wondering if you can help.
Submitted: 10 months ago.
Category: Email
Expert:  John replied 10 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 10 months ago.

Could you please provide the following details

Do you have any other web browser installed in the PC like Internet explorer,Firefox ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 ?


Note: - Please reply using the box below.

Expert:  John replied 10 months ago.

Sir please answer my above questions so that i can help you better.


Note: -If you are getting blocked by a pop up message regarding secure remote assistance offer, its optional and you can close that pop up and then use the reply box below to reply to me.

Customer: replied 10 months ago.
Expert:  John replied 10 months ago.

This issue most likely due to outdated browsers.

Have you checked the send button using Internet explorer?

John and other Email Specialists are ready to help you
Expert:  John replied 10 months ago.

To do remote support please click on this link that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.

Expert:  John replied 10 months ago.

I haven't got the access to your computer, is there any problem opening the link i gave or running the remote support tool (Elisnore Screen Connect Client)?

Expert:  John replied 10 months ago.

On call now.

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