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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Ive lost my password for gmail account My user name is

Customer Question

Ive lost my password ***** gmail account
My user name is***@******.***
Submitted: 11 months ago.
Category: Email
Expert:  Michelle replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 11 months ago.

let me know do you have access to the alternate email or phone# ***** provided at time of creating the account

Customer: replied 11 months ago.
omg my mb ile phone needs registering so I need my password. I have my home phone 01978 812793.
Expert:  Michelle replied 11 months ago.

when you signed up for gmail which phone# ***** you provide..home phone or some other phone that you no longer use

Expert:  Michelle replied 11 months ago.

also did you provide an alternate email address ..if yes do you have access to it

Customer: replied 11 months ago.
I have***@******.*** I dont use for a while but should be ok.
Expert:  Michelle replied 11 months ago.

ok ..give me a moment here

Expert:  Michelle replied 11 months ago.

do you have a phone# ***** with 30

Expert:  Michelle replied 11 months ago.

or if you could let me know your fathers middle name

Customer: replied 11 months ago.
no I dont
Expert:  Michelle replied 11 months ago.

if you could let me know your fathers middle name.. thats an add on question i believe you added

Customer: replied 11 months ago.
eric
Expert:  Michelle replied 11 months ago.

any idea when the account was created

Expert:  Michelle replied 11 months ago.

year or month

Customer: replied 11 months ago.
I,m not sure, year or so ago?
Expert:  Michelle replied 11 months ago.

check your talk talk email

you must have got an email from google with a verification code

let me know the code

Customer: replied 11 months ago.
Awwww f**k youi dont know
Expert:  Michelle replied 11 months ago.

i am sorry but i am an expert who is trying to assist you with a problem

you have forgotten your password ***** i am helping you recover it

unprofessional language would not be appreciated

Expert:  Michelle replied 11 months ago.

i asked you which email you provided as alternate and if you have access to it and you said talktalk and that it should not be a problem

Customer: replied 11 months ago.
I appologise Michelle
Expert:  Michelle replied 11 months ago.

i understand that its frustrating not being able to access emails but i can only help on basis of whatever information you give me

let me know do you have access to talk talk email

Customer: replied 11 months ago.
I do yes but it wont register my new phone for some reason. Im with Google now I dont know why
Expert:  Michelle replied 11 months ago.

are you chattting with me from computer or phone

Expert:  Michelle replied 11 months ago.

can you open your talk talk email on computer

Customer: replied 11 months ago.
Im on pc
Expert:  Michelle replied 11 months ago.

click here

login to your talk talk email

let me know once you are signed in

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