Hi there and welcome
Can you tell me please exactly where you are trying to purchase a product from?
Please let me know.
Can you go to www.teamviewer.com
Click on Download in the middle of the page
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
ok, we can though pick up whenever you wish to continue again