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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 18968
Experience:  Expert for over 10 years
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I can no longer receive emails on my iPhone 5

Resolved Question:

I can no longer receive emails on my iPhone 5
Submitted: 10 months ago.
Category: Email
Expert:  Josh replied 10 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 months ago.

What is the error message that you are receiving on your iPhone?

Customer: replied 10 months ago.
I dont have any error message!
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Josh replied 10 months ago.

What happens when you try to receive emails on your iPhone?

Customer: replied 10 months ago.
It comes with No Mail
Expert:  Josh replied 10 months ago.

Have you tried removing the email account from your phone and adding it again?

Customer: replied 10 months ago.
no
Customer: replied 10 months ago.
i will try that now
Expert:  Josh replied 10 months ago.

Please remove your email account from your phone then add it again.

Please let me know how it goes

Customer: replied 10 months ago.
ok
Expert:  Josh replied 10 months ago.

Thank you

Customer: replied 10 months ago.
That was quickly solved all ok now thank you very much
Expert:  Josh replied 10 months ago.

Awesome!

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