How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
33925084
Type Your Email Question Here...
Frederick S is online now

Last night my husband tried to open a gmail account and

Customer Question

Last night my husband tried to open a gmail account and whilst he was doing this we got a withheld call onour landline verifying our google account was £585. we are vert concerned as we are in our late 70s
Submitted: 1 year ago.
Category: Email
Expert:  John replied 1 year ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 1 year ago.

Just to clarify you have tried to open a normal gmail/google account am i correct ?

Did you try to open this on a Windows or Mac PC?

Thank you.

Note: -If you are getting blocked from replying to me by a pop up message regarding secure remote assistance offer, its optional and you can close that pop up and then use the reply box below.

Expert:  John replied 1 year ago.

Sir please answer my above questions so that i can help you better.

Sincerely,
John

Expert:  John replied 1 year ago.

Checking to see whether you still need help.

Note: - Please reply using the box below

Thanking you,

John

Expert:  Mike the Mac Medic replied 1 year ago.

Are you using a Mac or Windows computer?

Expert:  Mike the Mac Medic replied 1 year ago.

Do you still need help with that? You never replied....