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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Running windows 10 - Windows Live fails to start - any ideas

Customer Question

Running windows 10 - Windows Live fails to start - any ideas on this please..
Submitted: 12 months ago.
Category: Email
Expert:  Byron replied 12 months ago.

Hi. My name is ***** ***** I will do my best to help you. Is there an error code associated with this?

Customer: replied 12 months ago.
No
Expert:  Byron replied 12 months ago.

Thanks. Did this start happening after a Windows update?

Expert:  Byron replied 12 months ago.

Right-click on the start menu button and select Run.

The Run box will open.

In the text area type: rstrui and click OK.

System Restore will open.

click Next

put a checkmark in the box labeled Show More Restore Points (if visible)

Select a restore just date before this issue developed and click Next.

Click Finish and follow the prompts

When the restore has completed and the computer restarted

check if Windows Live Mail will open.

Let me know the result please.