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Hi. My name is ***** ***** I will do my best to help you. Is there an error code associated with this?
Thanks. Did this start happening after a Windows update?
Right-click on the start menu button and select Run.
The Run box will open.
In the text area type: rstrui and click OK.
System Restore will open.
put a checkmark in the box labeled Show More Restore Points (if visible)
Select a restore just date before this issue developed and click Next.
Click Finish and follow the prompts
When the restore has completed and the computer restarted
check if Windows Live Mail will open.
Let me know the result please.