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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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My msn.co email account is blocked cannot recieve or send

Customer Question

my msn.co email account is blocked cannot recieve or send emils
Submitted: 1 month ago.
Category: Email
Expert:  Lorenz Vauck replied 1 month ago.

Dear Client,

thank you very much for your question. My name is***** and I will try to help you as quick possible.

Can you please let me know which exact error you are getting when you try to login to your email account?

Thanks for your patience and best regards,

Lorenz Vauck

Customer: replied 1 month ago.
server error 3219
windows live mail error I.D:OxDE00005
Customer: replied 1 month ago.
plese acknowledge that you recieved details of error
Expert:  Lorenz Vauck replied 1 month ago.

Thank you, ***** ***** have received it. What you need to do, is to switch your account to IMAP. Microsoft does not support Windows Live Mail anymore in Exchange Server mode for outlook.com / msn.com / live.com accounts. But you can keep on using Windows Live Mail if you just switch the email retrieval to IMAP mode.

Do you know how to do it or should I give you step by step instructions?

If you want, I can also do it for you on your computer at around 6pm today (just request the remote assistance in this case please). Thank you again.

Expert:  Lorenz Vauck replied 1 month ago.

Are you able to do it on your own or should I give you step by step instructions? Or do you want a remote-assistance? Thank you.

Expert:  Lorenz Vauck replied 1 month ago.

.

Expert:  Lorenz Vauck replied 1 month ago.

.

Expert:  Lorenz Vauck replied 1 month ago.

Dear Client,

I hope you had a nice day and I wonder how we should go on with your problem?

Thank you,

Lorenz Vauck

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