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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I have a vodaphone 785 android mobile. i had installed my

Customer Question

I have a vodaphone 785 android mobile. i had installed my email service***@******.*** from nexus.ox.ac.uk which was working well. i had to change my university password ***** now phone is not receiving email. i tried installing a new email in settings with new password ***** this tells me account is already in use. I have checked the university and they suggested reloading the email account which I have already done.
Submitted: 11 months ago.
Category: Email
Expert:  Michelle replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 11 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 11 months ago.

are you able to access internet fine on your phone.