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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Unable to send or receive email

Customer Question

unable to send or receive email
Submitted: 11 months ago.
Category: Email
Expert:  Jason Jones replied 11 months ago.

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.