Welcome, I am Cory. Thank you for asking your question today.
Are you using Outlook software on the computer to send?
What type of phone is it?
I am sorry, but I am not familiar with that phone.
I will opt out and let another expert look at it.
Please wait for a reply from a new expert. (It will be here or you will be sent an email.)
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
let me know when you could be online so that i can walk you through with troubleshooting steps.
Send a test email to your hotmail account and then check if you receive the test mail as garbled or it comes up fine.
on which email address do you get your hotmail message garbled?
you are sending email from martyngarland @hotmail.co.uk to which email address?
Try sending a test message just type in a single line and send it and let me know when it receives it on the other end.
tell the person to send a screen shot of the email received to you.
Try using another email address to communicate with her, you can create a gmail free email.
Click here to create a new gmail email