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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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When I open my e-mail it comes up as "archive" with a cross

Customer Question

when I open my e-mail it comes up as "archive" with a cross hatched background & I cannot find how to get my e-mails & other folders.
Submitted: 24 days ago.
Category: Email
Expert:  Richard replied 24 days ago.

Hi there and welcome

Can you tell me please which email program you are using?

Thank you

Customer: replied 24 days ago.
Mozilla thunderbird
Expert:  Richard replied 24 days ago.

Thanks

To which email service is it connecting to?

Please let me know

Thank you

Customer: replied 23 days ago.
I have sorted it myself & do not need any further help thank you. Your web site is not easy to use so I had to sort it without your help
Expert:  Richard replied 23 days ago.

ok, though I am not sure why you did not reply back, you replied once.

But great it is solved