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Richard, Software Engineer
Category: Email
Satisfied Customers: 40182
Experience:  Over 15 year experience in Email Systems and Programs
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Frederick s Please help I am having my emails on Gmail

Resolved Question:

Frederick s
Please help
I am having my emails on Gmail blocked when i am sending my weekly newsletter out
I sent a petition out a few weeks ago and since then have only sent a mass email out once successfully.
I am 68 and a therapist and just freaked out by this as I use my newsletter to communicate and keep business going with my patients
I liked your Bio Can you help please
This is what I am getting and I am sending less than 500 emails in one day
Message blocked
Your message to***@******.*** has been blocked. See technical details below for more information.
The response was:
Message rejected. See for more information.
Submitted: 22 days ago.
Category: Email
Expert:  Richard replied 22 days ago.

Hi there and welcome Linda

Via which email program are you using to connect to Gmail on?

Please let me know

Customer: replied 22 days ago.
Richard the email address is***@******.***
Richard could you please call me on*********** I dont mind paying extra to speak to a real person
Expert:  Richard replied 22 days ago.

Hi Linda,

Your payment for the remote service failed, so we need to continue here

How do you access your account? Via which program?

Customer: replied 22 days ago.
Can we try the payment again as there are sufficient funds in my accountI dont't really un how do we please make this more personal. I really don't know what you are asking Gmail
Expert:  Richard replied 22 days ago.

You access Gmail with a program, either your web browser? Outlook 2016? A program is being used to access Gmail on

Customer: replied 22 days ago.
Richard this just isnt working for me
Can you please call me on***********I dont know the answer to your question
Expert:  Richard replied 22 days ago.

Is it your web browser you use?

Customer: replied 22 days ago.
I have always had my computer expert set these things up and he has given up due to illness. So I can't answer these questions and somehow the payment isnt going through for remote so this just isnt going to work unlezss you can help me by calling me and speaking to me like a human being
Customer: replied 22 days ago.
Richard you keep asking me questions I cant answer so I might just as well give up as I need a more personal service If you wish to cancek this and speak to me that might work but I am getting more and more confused and this wont work for me
Expert:  Richard replied 22 days ago.

Are you on a windows or mac computer?

Customer: replied 22 days ago.
windows but you aren't answering my questions
Expert:  Richard replied 22 days ago.

I am by connecting to your computer at no extra cost, even though the payment failed...

Please click this link, click I agree and run the file.

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