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Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5449
Experience:  Certified Email Expert with over 10 years experience.
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Is it possible to access my old email account to retrieve

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Is it possible to access my old email account to retrieve emails?

Hello my name is ***** ***** I will be happy to assist you. It may be possible, what is the old email address and when was the last time you accessed it?

Customer: replied 1 month ago.
Last used roughly a month ago.

Do you remember your password? If not have you tried to reset?

Chris L. and other Email Specialists are ready to help you
Customer: replied 1 month ago.
I know my password ***** as I am no longer with the Post Office I can't access the account with password

Please click HERE and then click agree, a file called elsinore screen connect will download and you need to click that and allow it to run.

You will need to be on a windows computer in order to make the remote connection, if you are not please let me know.

Customer: replied 1 month ago.
I am on my ipad

Ok for remote support you need to be on a windows desktop. We may be able to sort this without remote. When you try and sign in what is the message you receive?

Customer: replied 1 month ago.
Hi Chris I am on my laptop now

Please click HERE and then click agree. Run the downloaded file so I can connect