Can we have full background please?
I'm afraid that this doesn'tmake sense. I need the actual physical details of what has happened and why.
How is he supposed to fit the carpet then?
What is special about this staircase?
What has "crumpled"?
Please see information above. The staircase was new. Sometimes there are instructions listed which advise of best method of fixings there was not. The invoice states new nosings and panels required.
I cannot answer with the information supplied.
I need the actual physical details of what has happened and why.
Why new nosing? What new panels?
Imagine a staircase with nosing which are stair treads and panels which support under the stair treads ( i presume) basically the contractor has nailed the gripper to secure the carpet this apparently has damaged the staircase making it insecure and requiring new treads.With any damage I would expect a contractor to be invited to look at the work explain if this is the case and be allowed to recitify. This has not happened.
I amextremely familiar with the structure of a staircase. Runners/treads and risersand nosings and strings.
I amwondering why the staircase "crumpled". I'm wondering what crumpled. If thewhole thing is carpeted, I'm wondering how this came to light. I am wonderingwhy the stairs need new nosings or panels (I don't know what they mean bypanels) because nothing is attached to the nosing of the stairs.
Okay,trying to move this forward because clearly it appears the know one knows whatis wrong with it. Although this is a bit like saying the engine of my card ismaking a noise but I just had it serviced what is the noise and whose fault isit. Do you get my meaning?
Youasked whose fault it was. It would depend what the damage is.
Theywould have to prove that the carpet fitter was negligent and that the negligencecaused the damage.
Idon't know how he's supposed to fit carpet if he is not allowed to fix it tothe stairs! It would fall off!!
Idon't know how he has been contacted or what it says. Can you attach the letteror forward it to me? At this stage in time, I just don't have enoughinformation to be able to even start to tell you how to deal with this.